Thank you for shopping with us! We hope you are happy with your acrylic desk lamp. If you are not satisfied with your purchase, we will be happy to help you. Here is our refund and return policy:
- Return Request
If you wish to return your purchase, please submit a return request within 7 days of receiving the product. Please contact our customer service team via email with your order number and the reason for the return. - Return Conditions
The product must be returned in unused and intact condition, along with the original packaging, instructions and all accessories.
Return requests must be made within 7 days of receiving the product.
Specially customized or personalized products cannot be returned. - Refund Processing
Once we receive your returned product and confirm that it meets the return conditions, we will process a refund within 5 business days. The refund will be refunded according to your original payment method. - Return Shipping Costs
The shipping costs incurred for the return are borne by the customer unless there is a quality problem with the product.
If the return is due to the wrong product or defective product, we will bear the return shipping cost. - Transaction Security
We are committed to ensuring the security and privacy of your shopping. If you encounter any problems during the shopping process, please feel free to contact us and we will do our best to help you. - Contact Information
If you have any questions or need further information, please contact us by the following means:
Email: primecart@sleekplasticlamp.com,
Thank you for choosing our products!